Privacy Policy

Who we are

MH Solicitors LLP is a firm of solicitors in England and Wales. This policy explains how we collect, use, store, and protect personal data when you use our website, contact us, or instruct us in legal matters. MH Solicitors LLP is the data controller for the personal data described in this policy.

The personal data we collect

  • Identity and contact details, including name, email address, postal address, and telephone number.
  • Enquiry information submitted through website forms, email, or telephone calls.
  • Client matter information relevant to legal advice and representation, which may include sensitive personal data where required for legal services.
  • Technical and usage information from cookies and similar technologies, as described in our Cookie Policy.

Lawful bases for processing

We process personal data under one or more lawful bases in UK GDPR, including the performance of a contract, compliance with legal obligations, legitimate interests, and consent where required. Where special category data is processed, we rely on appropriate additional conditions under UK data protection law.

How we use personal data

  • To respond to enquiries and assess whether we can assist.
  • To provide legal services and manage client files.
  • To comply with legal, regulatory, and professional obligations.
  • To improve website performance and user experience where consented analytics tools are used.

Who we share data with

We may share data where necessary with courts, tribunals, counsel, experts, external advisers, regulators, law enforcement bodies, IT and practice management providers, and other service providers supporting our operations. Third-party processors currently used by the firm are listed as [TBC] pending internal confirmation.

Data retention

We retain personal data only for as long as needed for the purpose collected, including legal, regulatory, professional indemnity, and limitation period requirements. Retention periods vary by matter type and are applied in line with firm policy and legal obligations.

International transfers

Where personal data is transferred outside the UK, we put in place appropriate safeguards as required by UK GDPR. This may include adequacy regulations or approved contractual safeguards.

Your rights

You have rights under data protection law, which may include access, rectification, erasure, restriction, objection, and data portability rights, subject to legal exemptions. You may also withdraw consent at any time where processing is based on consent.

Cookies

For details about cookies, consent controls, and browser options, please see our Cookie Policy.

Contact us and complaints

If you have questions about this policy or your personal data, contact MH Solicitors LLP at contact@mhsolicitors.com or by post at 6-8 Tettenhall Road, Wolverhampton, WV1 4SA. Data protection contact: [TBC]. ICO registration number: [TBC].

You have the right to complain to the Information Commissioner's Office if you are unhappy with how we handle your personal data. Details are available at ico.org.uk.